Welcome to shop.dermagramswiss.com

To ensure a safe, enjoyable environment for all of our users, we have established the following TERMS & CONDITIONS, our PRIVACY POLICY and other terms and conditions and policies which you may find throughout our website in connection with certain functionality, features or promotions as well as customer service, all of which are deemed a part of and included within these terms and conditions (collectively, " TERMS & CONDITIONS "). By accessing or using the Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these TERMS & CONDITIONS.

Shop.dermagramswiss.com is owned and operated by Dermagram (Hong Kong) Company Limited. Any reference in these TERMS & CONDITIONS to shop.dermagramswiss.com shall include reference to Dermagram (Hong Kong) Company Limited, and their respective employees and agents.

Order Terms

Our order terms are contained in the HELP CENTRE. All orders are subject to these order terms in addition to these TERMS & CONDITIONS.

Our Trademarks, Service Marks and Copyright

The trademarks and service marks belong to Dermagram (Hong Kong) Company Limited and all rights in them are reserved. All graphics, logos, service marks and trademarks of ProCare (Holdings) Company Limited may not be used without the prior written consent of ProCare (Holdings) Company Limited. All trademarks, product names, company names and logos appearing on shop.dermagramswiss.com are the property of their respective owners. All content on our site, including design, text, graphics, logos, button icons, images, software and audio clips; any improvements or modifications to such content; any derivative works thereof; the collection, arrangement and assembly of all content appearing on shop.dermagramsiwss.com, are the exclusive property of ProCare (Holdings) Company Limited and are protected by international copyright and other applicable intellectual property laws. All software used on our site is the property of the Company or its software suppliers and is protected by international copyright and other applicable intellectual property laws.

Use of Site

This site may currently only be used as a shopping resource or to conduct on-line communications. You may not distribute or commercially exploit the site or any part of its content (whether by reproduction, retransmission, dissemination, sale, broadcast, circulation, republication, amendment, re-delivery using "framing" or similar technology or otherwise). Any use of the online communication features of this site may only be used for lawful purposes and you may not post or transmit any material which is objectionable (whether harmful, threatening or otherwise); ProCare (Holdings) Company Limited reserves the right (but without the obligation or liability) to prohibit or remove any such material.

Resale Purpose is Not Permitted

All products sold are for customers' use only and shall not be commercially resold. shop.dermagramswiss.com may refuse any purchasing order which it suspects is for commercial resale.

Title of Products, Documents and Fees to Import

All title of products will be passed to customer when order is dispatched by shop.dermagramswiss.com. We will deliver the products according to customer’s instructions. For international shipments, you may be required to pay import duties and/or tax, obtain certain license or apply for registration of your purchased products in your own country to receive delivery of your package. The customs charge and/or import regulation is determined completely by the government of your country, and we have no control over those costs or regulations. As such, shop.dermagramswiss.com will not pay, nor be held responsible, for such costs or arrange for application of import license. By continuing with your order you agree to be responsible for the above mentioned. If the package is rejected by the customs of your home country and returned to us, you will be responsible for the return shipping charges and a re-stocking fee of US$16 or 15% of the total product purchase price (whichever is higher).

Product Information

We strive to provide accurate information in terms of product functions, ingredients, packaging and volumes. Please review carefully before making purchases. All photos on the website are taken with actual products. However, they may deviate in appearance due to the shooting environment, studio lighting and monitor setting. We shall not be responsible for damages or losses resulting from above reasons.

This site reserves the right to update product information, product pricing, shipping and handling fees at any time without prior notice.

Indemnity and Limitation of Liability

You agree to indemnify, defend and hold harmless shop.dermagramswiss.com from and against all losses, expenses, damages and costs (including reasonable legal fees) arising from any breach of these TERMS & CONDITIONS or any other activity by you in connection with your use of the site.

You further agree that the Company shall not be held liable howsoever for your use of the site and you agree to waive all claims that you may have against shop.dermagramswiss.com for any loss or damages you may sustain in connection with your use of the site. In the event that this disclaimer is unenforceable, the total liability of shop.dermagramswiss.com, if any, for losses or damages shall not exceed the fees you paid for the particular service or product upon which liability is based.

Our Privacy Policy

You agree to our use of information about you as described in our PRIVACY POLICY.


shop.dermagramsiwss.com may terminate or suspend your access to all or part of the site, without notice, for any conduct that the Company, in its sole discretion, believes is in violation of any applicable law or is harmful to shop.dermagramswiss.com or a third party.

Modification of Terms

These TERMS & CONDITIONS (including the order terms contained in HELP CENTRE) may be modified from time to time. You should therefore read these TERMS & CONDITIONS and the Order Terms before you place any order.

Governing Law

These TERMS & CONDITIONS (including the order terms contained in HELP CENTRE) shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region. You irrevocably agree that the courts of Hong Kong Special Administrative Region shall have exclusive jurisdiction in relation to any claim or dispute concerning or arising from these TERMS & CONDITIONS and the order terms.

Dermagram(Hong Kong)Company Limited

Terms & Conditions updated on 10th SEPTEMBER 2012